Genting Casino Resorts World Birmingham
Resorts World Genting is temporarily closed until 12 May 2020 in line with the Malaysian government’s nationwide Movement Control Order. Membership has its privileges, sign up and get exclusive invites. Genting Hotel is located within Resorts World Birmingham and is next to Birmingham Airport, the NEC Birmingham and Birmingham International Station. All rooms feature, free WiFi, a flat-screen TV, air conditioning, tea and coffee-making facilities and a private bathroom with free toiletries.
Resorts World Birmingham, Pendigo Way, Birmingham,B40 1PUBickenhill
Overview |
Genting Hotel is located within Resorts World Birmingham and is next to Birmingham Airport, the NEC Birmingham and Birmingham International Station.
All rooms feature , free WiFi, a flat-screen TV, air conditioning, tea and coffee-making facilities and a private bathroom with free toiletries.
The centre of Birmingham can be reached in 20 minutes by car, via the M42 motorway.
Rooms: 4
When would you like to stay?
Facilities of Genting Hotel at Resorts World Birmingham
General
- WiFi available in all areas
Food & Drink
- Restaurant
- Room service
- Bar
- Snack bar
- Special diet menus (on request)
Pool and wellness
- Fitness centre
Reception services
- 24-hour front desk
- Newspapers
- Express check-in/check-out
- Luggage storage
- ATM/cash machine on site
- Concierge service
- Private check-in/check-out
Common areas
- Terrace
Entertainment and family services
- Casino
- Nightclub/DJ
Cleaning services
- Laundry
- Dry cleaning
- Ironing service
- Daily housekeeping
Business facilities
- Meeting/banquet facilities
Shops
- Gift shop
- Shops (on site)
- Mini-market on site
Miscellaneous
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- VIP room facilities
- Lift
- Heating
- Non-smoking throughout
- Air conditioning
- Designated smoking area
Safety & security
- Safety deposit box
- 24-hour security
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs GBP 15 per day.
Policies of Genting Hotel at Resorts World Birmingham
These are general hotel policies for Genting Hotel at Resorts World Birmingham. As they may vary per room type; please also check the room conditions.
Check-in
From 15:00 hours
Check-out
Until 11:00 hours
Cancellation / Prepayment
Cancellation and prepayment policies vary according to property type.
Children and extra beds
Free!One child under 3 years stays free of charge in a child's cot/crib.
One child under 12 years is charged GBP 15 per night in an extra bed.
One child under 18 years is charged GBP 15 per night when using existing beds.
The maximum number of extra beds in a room is 1.
The maximum number of total guests in a room is 2.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted credit cards
- Maestro
- Mastercard
- Visa
- American Express
The property reserves the right to pre-authorise credit cards prior to arrival.
Important information
Genting Casino Resorts World Birmingham United Kingdom
Other shopping, dining and leisure experiences are now open within Resorts World for guests to enjoy.
Access to Santai Spa is subject to availability for guests that book a superior room. Guests that book a standard room can use the spa facilities between 7:00 and 10:00 and between 18:00 and 22:00, subject to availability.
Due to limited parking, guests are advised to pre-book their car parking space at the hotel's underground car park.
Additional car parking is available in the Resorts World Birmingham, S2 or E5 car parks. Guests should validate their ticket at reception, which will reduce the cost to GBP 10 for each overnight stay, and then pay at the car park machines provided throughout the resort.
The hotel’s bedrooms can accommodate a maximum of 2 adults and 1 child on an extra bed. For all children above 12 but below 18 years of age travelling with parents, the hotel can offer an interconnecting room that is charged at the full rate.
The Genting hotel has a strict non-smoking, non-vaping policy and penalty charges may be applied.
The hotel can provide special requests, including providing extras such as cakes, chocolates, balloons and flowers during a guest's stay. The hotel team will always endeavour to deliver and accommodate, however please allow as much notice as possible for items that need to be ordered, baked or delivered. Charges are applicable and are available on request. Please submit requests in the Special Requests box.
Spa Terms and Conditions:
The Santai Spa, also housed within Resorts World Birmingham, is offering hotel guests complimentary use of the gym and spa pool whilst checked in at the hotel. Access to the spa is subject to availability, as hotel guests may be limited at peak times, and a maximum length of stay may be enforced.
The Santai Spa promotes an environment of relaxation and tranquility. In light of this, the spa is a mobile phone, pager, camera and smoke-free zone.
The spa is strictly for guests over 18 years of age only and children are not permitted anywhere in the spa due to health and safety reasons.
The Genting Hotel will do its upmost to keep the spa open during hours as published, but it may be necessary for us to close all or elements for reasons such as cleaning, repairs or circumstances beyond our control.
The property accepts no liability for any disruption that may be caused to guests for these reasons.
Genting Casino Resorts World Birmingham Uk
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